Guide / FAQ & help
FAQ & troubleshooting
Quick answers to the questions teams ask most.
Common questions
I forgot my password
Ask your admin: in Team → People they open your name and tap "Password reset link", then send it to you on WhatsApp. The link works once and is valid for 24 hours. (If your company has email set up, "Forgot password?" on the login page also works.)
My invite link says it is not valid
Invite links work once and expire after 7 days. Ask your admin to open your name in Team → People and tap "New invite link".
I am not getting notifications
Go to Settings → Notifications on this device and turn it on. On Android, also check that Chrome notifications are allowed for TaskVox. On iPhone you need iOS 16.4+, and you must open TaskVox from the Home Screen icon.
"Too many failed attempts"
After 10 wrong passwords an account is locked for 15 minutes to protect it. Wait, or use "Forgot password?".
How exactly is "On time" decided?
TaskVox compares the time the task was submitted with its deadline. Submitted at or before the deadline = On time. After = Late by the difference. If the task is reopened and submitted again, the final accepted submission counts.
Who can see my private chats?
Only the people in that chat. Admins and owners cannot read private one-to-one chats.
Can I use TaskVox on a laptop?
Yes. Open it in Chrome, Edge, Safari or Firefox. On desktop you can also install it from the address bar install icon.
What files can I attach?
Photos (JPG, PNG, WebP), PDF, Word, Excel, PowerPoint, CSV, text, ZIP, audio and short videos — up to 20 MB each. Photos are compressed automatically to save data.
What happens when someone leaves the company?
An admin deactivates them in Team → People. They are logged out immediately and can't log in, but their tasks and history stay in reports.
Need more help?
Write to hello@taskvox.in — tell us your organisation name and what you were trying to do.